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Episode Synopsis
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Most MSPs say small markets limit growth. Jamie Branson proves otherwise. He built an $8 million MSP in Montana with no defined vertical and a team hired largely from the hospitality industry.
In this episode, Jamie shares how customer experience, non-traditional hiring, and intentional culture building helped him attract 122 new logos in a single year. If you're struggling to scale your MSP in a "non-tier-one" market, this conversation will challenge everything you thought you knew.
Chapters:
0:00 - Intro
1:11 - Getting started as an MSP
10:20 - What he attributes to their success
33:20 - Culture & hiring people who actually care
58:52 - MSP Titan Questions
Connect with Damien and Jayme:
Damien: https://www.linkedin.com/in/dstevens
Jayme: https://www.linkedin.com/in/jayme-branson-55b0238/
📺 Watch on YT: https://www.youtube.com/@mspmindset
Most MSPs say small markets limit growth. Jamie Branson proves otherwise. He built an $8 million MSP in Montana with no defined vertical and a team hired largely from the hospitality industry.
In this episode, Jamie shares how customer experience, non-traditional hiring, and intentional culture building helped him attract 122 new logos in a single year. If you're struggling to scale your MSP in a "non-tier-one" market, this conversation will challenge everything you thought you knew.
Chapters:
0:00 - Intro
1:11 - Getting started as an MSP
10:20 - What he attributes to their success
33:20 - Culture & hiring people who actually care
58:52 - MSP Titan Questions
Connect with Damien and Jayme:
Damien: https://www.linkedin.com/in/dstevens
Jayme: https://www.linkedin.com/in/jayme-branson-55b0238/
📺 Watch on YT: https://www.youtube.com/@mspmindset
More episodes of the podcast MSP Mindset with Damien Stevens
Focused on Sales, Now a $10M MSP
11/12/2025
The MSP That Grew 8x in 5 Years (Here’s How)
30/10/2025
The $1M Turnaround That Saved His MSP
09/10/2025
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