What would you do if your MSP suffered a ransomware attack? Would you fold or could you make it through? On today's episode, Robert Cioffi, co-founder of Progressive Computing, shares his story about how he and his partner pulled their MSP through a massive attack. He goes into what happened (his MSP was doing everything right...), how they handled the situation and the aftermath, and what you can be doing now to make sure you're prepared. 0:00 - Intro2:10 - Attack overview12:15 - Day 1: Ransomware Attack26:04 - Day 2 and beyond35:08 - Why culture is CRITICAL for survival43:20 - The importance of community50:30 - How long did it take to recover?57:39 - Resources for MSPs facing attacks or to prepare yourself 📧 Sign up for our weekly newsletter: https://bit.ly/3RodAxS 🛫 See how Servosity can help improve your MSP’s backups: https://bit.ly/4cxsCcI 🥷 Steal Servosity's process: https://bit.ly/3xtAblA CompTIA Emergency Response Team:https://connect.comptia.org/content/lp/comptia-emergency-response-team Connect with Robert:LinkedIn: linkedin.com/in/rcioffiConnect with Damien:LinkedIn: https://www.linkedin.com/in/dstevens Listen on audio:Apple Podcast: https://podcasts.apple.com/us/podcast/msp-mindset-with-damien-stevens/id1669572779Spotify: https://open.spotify.com/show/5B1k3Z8qXBGBSCJeSScjBE?si=c5d185c306064520

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