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Listen "Disrupting Flow: How Loyalty Loses Its Rhythm"
Episode Synopsis
Loyalty breaks when flow does. In this episode of Loyalty Unlocked, we unpack how pricing tactics, status games, and “easy wins” can derail engagement. From Tesco to Cathay to coalition loyalty, they show why true design means balancing challenge, recognition, and reward—and why sometimes, the hardest thing is to keep the rhythm.
Please note: This podcast, the script and the voices are AI generated based on articles written by Mark Sage.
Please note: This podcast, the script and the voices are AI generated based on articles written by Mark Sage.
More episodes of the podcast Loyalty Unlocked
The Hidden Design of Loyalty
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The Point of Points
24/09/2025
Structuring Loyalty
25/08/2025
The Art of Collecting
11/07/2025
Brand Loyalty in the Age of AgenticAI
15/06/2025
Coalition Loyalty: Reinvented, Not Retired
21/05/2025
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