Episode Synopsis "Episode 8 - Cost Savings and #CXHeroes"
Neal Topf and Paul discuss a recent cost savings article published by Brad Cleveland as well as sharing their #CXHeroes:- Jeremy Watkin Becky Roemen Andrew Gilliam (ICMI) Kathy Glackin (Crayola) Anne Marie La Venia SOCAP International Jeremy Hyde Leslie O'Flahavan Kustomer #CXConos #ChatsFires
Listen "Episode 8 - Cost Savings and #CXHeroes"
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