ZARZA We are Zarza, the prestigious firm behind major projects in information technology.
Listen "Episode 9 QA/Training and our CX Heroes of the week"
Episode Synopsis
An interesting discussion for any QA/Training leaders. Neal Topf shares his insights on how to get the best from QA and Training within the Contact Centre. A valuable listen for anyone in these fields.
Plus, we share our #cxheroes of the week:-
Our #CXHeroesOfTheWeek:-
Dr. Debra Bentson, CWPP, BBA, MBA, DBA
Nick Glimsdahl, MBA ?I ICMI Featured Contributor
Corey Klein
Shep Hyken
AT&T
American Airlines
Lea Morales
All standout people! Please subscribe and show our Heroes some love #ChatsFires #CXConvos #CXHeroesOfTheWeek
Plus, we share our #cxheroes of the week:-
Our #CXHeroesOfTheWeek:-
Dr. Debra Bentson, CWPP, BBA, MBA, DBA
Nick Glimsdahl, MBA ?I ICMI Featured Contributor
Corey Klein
Shep Hyken
AT&T
American Airlines
Lea Morales
All standout people! Please subscribe and show our Heroes some love #ChatsFires #CXConvos #CXHeroesOfTheWeek
More episodes of the podcast Fireside chats without the fires
Episode 8 - Cost Savings and #CXHeroes
15/05/2020
Neal and Paul discuss today's contact centre
08/05/2020
Episode Five with Eppie Titong
24/04/2020
Episode 4 of Fireside Chats
17/04/2020
Our First Fireside Chat
27/03/2020
In God we trust