Episode Synopsis "Episode 1 | What it means to be Customer First"

In the first episode of Customer First Radio, Dave Clements, Global Head of Retail for dunnhumby and David Ciancio, Global Head of Grocery for dunnhumby kick off the series by discussing what it means to be a truly Customer First business, share which retailers and brands today embody a Customer First mindset, and examine how Customer First materialized during the pandemic with retailers.

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More episodes of the podcast dunnhumby Customer Science Podcast

• Episode 9 | Customer First Personalisation at Scale, with Emily Turner
• Episode 8 | Insights from the Consumer Pulse Survey, February 2022
• Episode 7 | Customer First Business Practices for Inflationary Times
• Episode 6 | Retail Media at dunnhumby
• Episode 5 | What Customer First Means in Retail Media
• Episode 4 | Customer First Approaches for Category Management
• Episode 3 | Grant Steadman, President of North America for dunnhumby
• Episode 2 | The 2021 Retailer Preference Index: Who’s winning and why
• Episode 1 | What it means to be Customer First