Episode Synopsis "Fulfilling cross-functional needs through meaningful relationships with Advocates with James Lustenader from Planview"

In our latest CustomerX Therapy podcast episode we were joined by James Lustenader, Sr Manager, Customer Advocacy at Planview. And a RockStar SlapFive customer as well!! Listen to this episode to learn more on how James takes on a one-to-one approach with his advocates. James evangelizes his advocacy program to help drive and facilitate a customer first mindset and infuses it throughout the organization.Feel free to connect with James on LinkedIn.

Listen "Fulfilling cross-functional needs through meaningful relationships with Advocates with James Lustenader from Planview"

More episodes of the podcast CustomerX Therapy

• Creating a virtual user group strategy or the 4 C's of an Exceptional Customer Experience (Consistency, Communication, Community, Celebration) with Callie Rojewski
• The Role of Empathy in Customer Experience with Ashna Patel
• Customer Advocacy vs. Customer Marketing with Jennifer Susinski
• Fulfilling cross-functional needs through meaningful relationships with Advocates with James Lustenader from Planview
• Customer Value Led Growth with Markus Rentsch
• The Value of Advocacy Activities inclusion in the Customer’s Total Customer Lifetime Value with BT
• Energizing Communities to Drive Outcomes with Virtual Events with Morgan Pottruff
• Meet the CustomerX Therapists