Episode Synopsis "Creating a virtual user group strategy or the 4 C's of an Exceptional Customer Experience (Consistency, Communication, Community, Celebration) with Callie Rojewski "

In Episode 8 Callie Rojewski, the Customer Advocacy and Marketing Manager at Guru joins us on the therapy couch.The 4 C’s are each equally important but all achieve specific outcomes and help build an experience your customers virtually will not forget and a willingness to continue to engage in the future with you. Callie goes into her strategy and her why.

Listen "Creating a virtual user group strategy or the 4 C's of an Exceptional Customer Experience (Consistency, Communication, Community, Celebration) with Callie Rojewski "

More episodes of the podcast CustomerX Therapy

• Creating a virtual user group strategy or the 4 C's of an Exceptional Customer Experience (Consistency, Communication, Community, Celebration) with Callie Rojewski
• The Role of Empathy in Customer Experience with Ashna Patel
• Customer Advocacy vs. Customer Marketing with Jennifer Susinski
• Fulfilling cross-functional needs through meaningful relationships with Advocates with James Lustenader from Planview
• Customer Value Led Growth with Markus Rentsch
• The Value of Advocacy Activities inclusion in the Customer’s Total Customer Lifetime Value with BT
• Energizing Communities to Drive Outcomes with Virtual Events with Morgan Pottruff
• Meet the CustomerX Therapists