Episode Synopsis "Customer Advocacy vs. Customer Marketing with Jennifer Susinski"

Jennifer shares with us about telling stories and being human. She believes as well as the CustomerX Therapy hosts in the importance of bringing authenticity into the B2B world of advocacy and marketing and sales and customer success. Honestly into really any customer facing side of the business. Sit back on take a listen to how Jennifer is putting this advocacy approach into practice.Connect with Jennifer on LinkedIn here.

Listen "Customer Advocacy vs. Customer Marketing with Jennifer Susinski"

More episodes of the podcast CustomerX Therapy

• Creating a virtual user group strategy or the 4 C's of an Exceptional Customer Experience (Consistency, Communication, Community, Celebration) with Callie Rojewski
• The Role of Empathy in Customer Experience with Ashna Patel
• Customer Advocacy vs. Customer Marketing with Jennifer Susinski
• Fulfilling cross-functional needs through meaningful relationships with Advocates with James Lustenader from Planview
• Customer Value Led Growth with Markus Rentsch
• The Value of Advocacy Activities inclusion in the Customer’s Total Customer Lifetime Value with BT
• Energizing Communities to Drive Outcomes with Virtual Events with Morgan Pottruff
• Meet the CustomerX Therapists