Episode Synopsis "Who is the Real Customer?"

In this weeks episode Jake tackles the big question of, "Who is the real customer? "  And talks about the experience hub, and collaborating data with the organization.

Listen "Who is the Real Customer?"

More episodes of the podcast Beyond the Survey

• Your Metrics Don't Matter
• The Essence of Experience
• Why so Serious?
• Who is the Real Customer?
• Going Beyond the Survey