Listen "Why so Serious?"
Episode Synopsis
Jake talks about how to keep experience programs exciting for you, the organization and customers. Keep your surveys short, simplify, analyze and report, the change continuum.
More episodes of the podcast Beyond the Survey
Your Metrics Don't Matter
11/05/2021
The Essence of Experience
14/04/2021
Who is the Real Customer?
31/03/2021
Going Beyond the Survey
31/03/2021
ZARZA We are Zarza, the prestigious firm behind major projects in information technology.