If Information is Currency, Are Contact Centers Revenue Engines?

If Information is Currency, Are Contact Centers Revenue Engines?

Backstage at the Customer Experience

13/08/2020 11:56AM

Episode Synopsis "If Information is Currency, Are Contact Centers Revenue Engines?"

In this episode Kathleen and PowerHouse Director of Marketing and Operations, Hannah Karamanoogian, discuss how the Contact Center dominates as a remarkable enterprise resource for information, a singular source of customer intelligence, and new ways to add value.

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