Episode Synopsis "#24 - Guest Communications"

Guest communications are a vital part of the guest experience - and the better your guest experience, the better reviews you’ll receive, the more you’ll be able to charge for your property and the more profitable your property will be in the long run. In this episode we cover all aspects of guest communications including marketing, pre-stay emails, telephone calls, face to face, and post-stay communication. Show Notes: The Serviced Accommodation Podcast is a show brought to you by Chris Poulter and Ritchie Mazivanhanga aimed at new and experienced property investors alike. With each show we help you Start, Systemise and Scale your Serviced Accommodation Business. If you would like to ask us a question or discuss anything in this episode, please join our Facebook group and ask away. To listen to more episodes or get more information go to www.thesapodcast.com.

Listen "#24 - Guest Communications"

More episodes of the podcast The Serviced Accommodation Podcast

• #24 - Guest Communications
• #23 – OTA’s: Optimising your Listings
• #22 – Live Q&A Part 2
• #21- Live Q&A
• #20 - Scaling Up Profitability
• #19 - Pitching SA
• #18 - Business Rates
• #17 - Feasibility
• #16 - Strategy (Part 2)
• #15 - Strategy (Part 1)
• #14 - Revenue Management
• #13 - Reducing Your VAT Bill
• #12 – Interview with Heather Gatrell: HGI Insurance
• #11 - Hands Off Hotels
• #10 - Your Welcome Interview
• #09 - Welcome Books
• #08 - Business Systems
• #07 - Property Types
• #06 - 5 Tips from Mentoring
• #05 - Customer Segments
• #04 - Terms and Conditions
• #03 - Planning Use Class
• #02 – Get Better Reviews
• #01 – Models of R2R Serviced Accommodation