Episode Synopsis "How High Efficiency Service Delivery models can help businesses emerging from Covid-19"

What are the benefits of implementing high efficiency service delivery models in service organisations and how can it help businesses emerging from the Covid-19 crisis? In this episode, Noventum’s Managing Director Hilbrand Rustema talks with expert consultants Marietta Nienhaus and Stephen Hodson about the implementation of new and innovative service delivery models in organisations to improve service delivery efficiency, productivity, and the overall customer experience.

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