How to improve the customer experience with digital

The Service Transformation Podcast
14/08/2024 23 min

Listen "How to improve the customer experience with digital"

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Episode Synopsis



In this podcast, Syncron,
Aquant, and GMS Development discussed how AI can help companies elevate their
service business. They explored where the biggest opportunities lie in
combining digital and service for the benefit of customers, identified areas that
might negatively impact the customer journey, and shared how they are currently
helping clients optimise their customer service journey through digital
solutions.  

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