Episode Synopsis "How Drivers for Growth are even more important in the COVID-19 crisis - Part 3"

Senior Consultant Martin Gilday, who has been leading the research “Drivers for Growth in Service”, a research initiative from Noventum, HSO and Microsoft. Commencing in December 2019, several companies were interviewed and participated in electronic surveys. Listen now to the third and last podcast of the Drivers for Growth in Service Research series, that will highlight the findings of this research, and the validity of those findings in the context of the current COVID-19 crisis.  This last episode regarding the research is about technology platforms that companies need to facilitate the move to a services centric business. The research showed that many companies have big gaps in this area, listen now!

Listen "How Drivers for Growth are even more important in the COVID-19 crisis - Part 3"

More episodes of the podcast The Service Transformation Podcast

• Future of service in packaging industry
• The 5 Most Common Servitization Fumble‪s‬
• How to digitalize your service business? The importance of Master Data Management and Data Quality
• Drivers for Growth in Service: Yokogawa Co-Innovation
• How to digitalize your service business? Designing the solution architecture using Service Solution Blueprints - Part 2
• Service Strategy Goes Virtual with HORIBA
• How to digitalize your service business? Key challenges and how to define what the service business needs - Part 1
• How Drivers for Growth are even more important in the COVID-19 crisis - Part 3
• Grow your business by selling and delivering digital services
• How Drivers for Growth are even more important in the COVID-19 crisis - Part 2
• How Drivers for Growth are even more important in the COVID-19 crisis - Part 1
• How High Efficiency Service Delivery models can help businesses emerging from Covid-19
• Listen now: 'Drivers for Growth Research'
• How can Western companies grow their business in the Asia Pacific region?