Simon Blair provides sales, customer service & coaching insights for better customer experience in your business. | This podcast was created in Anchor. To make your own podcast for free, visit https://anchor.fm/customerexperience

Latest episodes of the podcast The CX Coach

• Using Customer Names to Engage
• A CX Reflection
• The Opportunity in Complaints
• CX 101 - Differentiators
• CX 101 - Fundamentals
• The Coaching Team Leader
• The Manager As Coach
• No screen for you!