Episode Synopsis "You shouldn't measure NPS (Net Promoter Score). Here's why."

Why does everyone measure NPS? In this episode, I dive into why NPS doesn't provide the value you expect it to.

Listen "You shouldn't measure NPS (Net Promoter Score). Here's why."

More episodes of the podcast The Base - Customer Marketing Show

• Why Content is a Gold Mine for Loyalty & Retention
• No great brand has ever been built on data
• You can't automate relationships
• You shouldn't measure NPS (Net Promoter Score). Here's why.
• The Base - Intro