Episode Synopsis "You can't automate relationships"

Will this scale? In this episode, we're running through the question of if we should automate our customer relationships (too much) - or not.

Listen "You can't automate relationships"

More episodes of the podcast The Base - Customer Marketing Show

• Why Content is a Gold Mine for Loyalty & Retention
• No great brand has ever been built on data
• You can't automate relationships
• You shouldn't measure NPS (Net Promoter Score). Here's why.
• The Base - Intro