In this value-packed episode of Task Me Anything, host Adam Duffus, Managing Director of VA For You, sits down with Emma Goodfellow, Director of Property Management at RE/MAX Results Bayside, and Eran Chamil, Country Manager for VA For You in Sri Lanka. Together, they dive into how virtual assistants (VAs) have revolutionized the way property management operates — helping scale operations, strengthen team culture, and deliver better service.From funny tenant stories to culture shocks, the episode keeps things light while delivering real-world insights into how integrating VAs has allowed RE/MAX Results to scale past 1,000 properties and retain long-term team members. Emma and Eran share their unique perspectives on what makes this partnership so powerful and sustainable.📌 Episode Breakdown:00:00 – 01:00 Intro & Guest Introductions Adam introduces the show and welcomes guests Emma Goodfellow and Eran Chamil, highlighting their roles in property management innovation.01:01 – 02:30 Icebreaker Fun Emma and Eran answer quickfire questions—from favorite apps to funny maintenance requests and dream job swaps.02:31 – 04:15 Cross-Cultural Work Styles Eran shares how working with Australian teams revealed surprising differences in standards and workflows, especially around compliance and processes.04:16 – 06:30 VA Integration & Business Growth Emma discusses how VAs have freed up property managers to manage more properties and build better client relationships, while also supporting BDMs and admin functions.06:31 – 08:00 Team Culture & Retention Emma credits strong team culture and VA integration with RE/MAX’s impressive staff retention. Eran reflects on how being treated as part of the team makes a big difference.08:01 – 09:30 Measuring ROI & Growing Portfolios Key metrics include the cost-benefit of VAs and the increased capacity per property manager. VAs help push portfolios to 250–300 properties with confidence.09:31 – 10:00 Advice for Hesitant Business Owners Emma encourages others to revisit their perception of VAs—emphasizing how they can be trained for nearly any task and are integral to long-term success.Why Listen? If you're in property management or business operations and are curious about how VAs can supercharge your team, this episode offers first-hand insight into real-world impact, culture-building, and the future of remote support in real estate.

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