Episode Synopsis "Customer Centricity - In conversation with Pratul Kumar, Progility Consulting"
After a bit of a break, we are back with episode number five. Our guest today is Pratul Kumar from Progility Consulting, a management consulting firm providing profitability and productivity improvement services, for clients in the B2B area. I had a chat with him discussing customer centricity and why it is important to the textile sector. This episode is packed with insights. As always, thanks for listening. You can find the transcript for this episode here: https://brands.beekaylon.com/the-sustainability-blog
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