Service Intel

Service Intel

Por: Aquant
In the new age of service, customer experience is a top priority. Aquant's Service Intel podcast explores all the issues that are top of mind for service leaders. Our guests answer your most pressing questions, including: How do field service heroes create exceptional customer moments? What tools are beneficial along the journey? Where are the pros turning to when they have questions? How are leaders in the industry approaching the importance of data analysis in field service? How is the space changing over time and what are industry titans doing to stay ahead of the game? Our resident Service Principal, Sidney Lara, along with other top experts across the industry will provide the knowledge you need to level up your service.
39 episodios disponibles

Latest episodes of the podcast Service Intel

AI in Action: How Waters Corporation is Transforming Service Operations with Ryan Makely 04/02/2025
Building Trust in Tech: Overcoming Workforce Challenges and Embracing AI with Anthony Billups 21/01/2025
AI in Business: The Role of AI Personalization in B2B Workflows 07/01/2025
Service Council: 5 Takeaways From The 2024 Voice of Field Service Report 17/12/2024
Waters: Effective Change Management Strategies with Sara Smith 03/12/2024
Coherent: The Importance of Core Values With Ron Zielinski 12/11/2024
IFS: Top Five Service Trends With Sarah Nicastro 29/10/2024
Cytiva: Streamlining Handoffs From Contact Centers to the Field with Deniz Mullis 15/10/2024
Comfort Systems: Close the Skills Gap & Cut Service Costs 18/03/2024
Service Council X Service Intel: Crossing the AI Chasm 27/02/2024
Data-Driven Dynamics: Ben Sutton on Smiths Detection's Data Transformation and AI Integration 13/02/2024
Building Strong Teams in Field Service: A Conversation with Venkata Reddy Mukku at Bruker Nano Surfaces 30/01/2024
Embracing Efficiency: Sasha Ilyukhin on Tetra Pak's 'Shift Left' Journey and Its Impact on Service Excellence 16/01/2024
AI Transformation in Service: Insights with Aquant’s Tas Hirani and Service Council’s John Carrol 02/01/2024
Streamlining Success: Joshua Orr on John Deere's Service Efficiency Journey and Self-Service Innovations 18/12/2023
A Collaboration with AI in Business Podcast: AI Solutions for B2B Customer Experiences 05/12/2023
Dell Technologies: How to Make Your CX One to Remember. 20/11/2023
Whirlpool: How Whirlpool is Revolutionizing the Third-Party Model 07/11/2023
National Instruments (Emerson): Jerry Gross 24/10/2023
Tiffin Motorhomes: Enhancing Customer Satisfaction in The RV Industry 10/10/2023
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