Listen "RevOps and Sales/Customer Success"
Episode Synopsis
Key Takeaways
Delighting the customer is what really leads to success (retention/expansion)
Customer delight needs to be a company-wide culture phenomenon
Each customer touch point you have should be a building conversation, not a repeat of the last
Bring in customer success during the sale to avoid repetition and create clarity
Delighting the customer is what really leads to success (retention/expansion)
Customer delight needs to be a company-wide culture phenomenon
Each customer touch point you have should be a building conversation, not a repeat of the last
Bring in customer success during the sale to avoid repetition and create clarity
More episodes of the podcast RevOps and Hops
RevOps and Tools with Mike Couch
17/03/2020
RevOps and Pricing
10/03/2020
The Rise of RevOps with Scott White
11/02/2020
Demystifying RevOps
04/02/2020
Introducing RevOps and Hops
27/01/2020
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