Customer Experience #13: Core Competence – Knowing What You Need to Know

Quinn Byrne Coaching
06/05/2008 18 min

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Episode Synopsis

Trust between the sales person and the customer is key to unearthing the customer’s specific needs. Do you, as a sales person, know what you need to know in order for your customer to trust you? In today’s podcast, Michael explains the importance of trust between the sales person and the customer. Only when a [...]

More episodes of the podcast Quinn Byrne Coaching

Customer Experience #17: Core Competence – Partners in Your Customers’ Preferred Direction 19/06/2008
Customer Experience #16: Core Competence – Solve Your Customer’s Problem 09/06/2008
Customer Experience #15: Core Competence – Creating & Nurturing Connections between Stakeholders 22/05/2008
Customer Experience #14: Core Competence – Having Relevant Conversations 15/05/2008
Customer Experience #12: Core Competence – Being Familiar with the Customer’s Standard Operating Procedures 17/04/2008
Customer Experience #11: Core Competence – Product Knowledge 03/04/2008
Customer Experience #10: An Introduction to Core Competencies 13/03/2008
Customer Experience Podcast #9: General Mood 10/12/2007
Employee Engagement Podcast #6: General Mood 07/11/2007
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