Episode Synopsis "Episode 3: Identify what the chatbot should know "

In this episode, we welcome our first guest on the show, Jhad Katerji, Lead Solutions Engineer at NeuraFlash. Jhad walks us through his experiences in working with Einstein Bots, customers, as well as helping us identify best practices for what an Einstein Bot should know. 

Listen "Episode 3: Identify what the chatbot should know "

More episodes of the podcast On Cloud CX

• Episode 5: Build the Dialogue
• Episode 4: Brand your bot
• Episode 2: Assemble your team and give your bot a job
• Episode 1: Pilot
• Episode 3: Identify what the chatbot should know