Episode Synopsis "Brittany Hodak - The State of Customer and Employee Experience"

Step outside and join Sue Woodard and Brittany Hodak for the first episode of Fresh Takes! 2020 was a wild ride and impacted the customer (and employee) experience in more ways than one. So, what does that mean for the year ahead? They unpack this and more, plus Brittany shares what she’ll be focused on in her new role as Chief Experience Officer.

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