Episode Synopsis "Mel Marsh - Stand Out with Positive Memorable Customer Experiences (PMCEs)"
As consumers navigate their own life journey, they need a trusted financial advisor on their side. Someone who knows them, values them, and has their best interest in mind. Sue Woodard is joined by Mel Marsh of Cardinal Financial who details how to deliver PMCEs and be your customers’ go-to partner for all of their financial needs.
Listen "Mel Marsh - Stand Out with Positive Memorable Customer Experiences (PMCEs)"
More episodes of the podcast Fresh Takes by Total Expert
- Brian Vieaux - Zero-Party Data: How Well Does Your Financial Institution Know You?
- Doug Wilber - The Social Media Playbook for Financial Services
- Brian Covey - Becoming the Lender for Life
- Mel Marsh - Stand Out with Positive Memorable Customer Experiences (PMCEs)
- Kristen Brabants - Employee Empowerment Yields Exponential Growth
- Kevin Peranio - Navigating the Shift to Purchase
- Ryan Schmidt - The New Perception of Reverse Mortgage
- Paul Gigliotti - Orchestrating a Culture of Change
- Tony Thompson - Fulfilling the Dream of Homeownership
- Hunter Young - Personalized Customer Experiences: How Personal Can You Get?
- Corey Trujillo - The Roadmap to Happy Customers
- James Robert Lay - Clearing the Path to Digital Growth
- Anne Legg - Creating Solutions with the Member in Mind
- Michael Guidotti - The Ultimate Digital Lending Experience
- Brittany Hodak - The State of Customer and Employee Experience