Welcome to FranPro Resource Podcast.  If you would like to access our most recent content and to receive updates, you can register here: https://franpro.com/Contact us here [email protected] if you:Want help finding a franchise Would like to be featured on our programWould like help producing or want a podcast produced for youAre a franchise company and want access to our free ROI Tracker dashboardIn this episode, Lance Hood of FranPro interviews Matthew Gourgeot, head of corporate and business development from Thryv.  Matthew Gourgeot is an incredible resource for any franchise organization. If you would like to work with Thryv go here: https://Franpro.vip/GoThryvHow to store all customer interactions in one place and use real-time analytics to evaluate your processes, identify top performers and KPI's. Reduces friction throughout processes and between franchisors and franchisees.Covered on this call:​​​​Simplify customer experience tools from 7-10, down to one​Store all interactions with leads and customers in one place​​​​Real-time analytics help franchisees make data-driven decisions​​​​Reduce friction points between franchisors and franchisees​​And more“Important” Thrive charges franchisors $1,000 a year to use their franchise template, but they are waiving the fee for those who sign up through this link. https://Franpro.vip/GoThryvGet ready for a game-changing episode as we sit down with Matthew Gorgio, the mastermind behind Thrive's business revolution. Imagine a world where all your necessary business tools are seamlessly combined into one easy-to-use platform - this is the reality that Matthew and Thrive are creating. We delve into the specifics of how Thrive is shaking up customer journey management with its formidable toolset, including online scheduling, CRM, estimates, invoices, and payment handling. Take a behind-the-scenes tour of Thrive's Business Center, a hub that gifts franchisees a comprehensive overview of payments, conversations, calendar events, and customers. Matthew showcases how using Thrive’s cutting-edge technology can help you to identify trends among your customers and make data-driven decisions. You won't want to miss Matthew's generous offer for Thrive’s platform that could revolutionize your small business or franchise's customer experience. Tune in and gain invaluable insights into enhancing customer journeys and streamlining business processes.Contact us at [email protected] if you: Want help finding the right franchise for you Would like to be featured on our program Would like help to produce or want a podcast produced for you Are a franchise company and want Free access to our ROI Tracker dashboard *Some of the companies we interview compensate us a commission if you purchase something.

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