Welcome to FranPro Insights Podcast.  If you would like to access our most recent content and to receive updates, you can register here: https://franpro.com/Contact us here [email protected] if you:Want help finding a franchise Would like to be featured on our programWould like help producing or want a podcast produced for youAre a franchise company and want access to our free ROI Tracker dashboardIn this episode, Lance Hood of FranPro interviews Kris Nieb, president of Franchise Evolution Partners. Kris Nieb is an incredible resource for any franchise organization. If you would like to work with Kris, you can reach him here: https://Franpro.vip/GoFranEvolutionPartOn this call: How to put your franchise development on autopilot whether your brand is new, established or has "stalled"Also covered:​How the handle the Item 19 dilemma​Developing your key differentiators and customer experience​Lack of marketing investment chokes your brand’s productivity​What does an effective sales process look like?​And moreEver wondered what it takes to succeed in the fast-paced world of franchising? We had the privilege of speaking with Chris Neib, president of Franchise Evolution Partners, to unlock some of the secrets of franchise success. We delve into the crucial aspects of franchise industry growth, including the acquisition of franchise owners, solid processes and growth milestones. Chris shares the importance of supporting existing franchisees - a critical, yet often overlooked element in this industry.The episode takes a turn towards an aspect we can all relate to - customer experience. Together with Chris, we discuss how the right customer experience can be a powerful catalyst for business growth. We even touch on how brands such as Salons by JC have mastered this art. But it doesn't stop at good service. We also talk about the importance of actions in determining customer engagement. After all, how can you truly understand your customer’s needs without a well-thought-out process?In our enlightening conversation with Chris, we stress the importance of valuing time when engaging with customers. A surplus or scarcity of leads can directly influence our actions, which, if unchecked, can lead to holding onto leads who simply aren't ready to take action. It seems that the most successful people we've spoken to, share a common trait - they keep their communication brief and move swiftly onto their next task. As our chat concludes, Chris reminds us of the importance of addressing the larger, unspoken concerns that may be hindering people from taking action. So, pull up a chair and tune in for invaluable insights and more on the exciting world of franchising!Contact us at [email protected] if you: Want help finding the right franchise for you Would like to be featured on our program Would like help to produce or want a podcast produced for you Are a franchise company and want Free access to our ROI Tracker dashboard *Some of the companies we interview compensate us a commission if you purchase something.

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