Episode Synopsis "E1 Part 2: Coronavirus’ Impact on Contact Centre Technology"

In our latest episode, you will discover: • Remote onboarding: Listen to how our guest Danny Singer, Founder & CEO, Noetica remotely trained 100 contact centre agents based in South Africa. • Benefits of remote working for contact centres • How home working contact centres can maintain the human touch for its agents

Listen "E1 Part 2: Coronavirus’ Impact on Contact Centre Technology"

More episodes of the podcast DMA Contact Centre Council Podcasts

• E1 Part 2: Coronavirus’ Impact on Contact Centre Technology
• E1 Part 1: Coronavirus’ Impact on Contact Centre Technology (Part 1)