DMA Contact Centre Council Podcasts

‘Your Call is Important to Us,’ a podcast series by the DMA’s Contact Centre Council, promotes the value of the contact centre within a business by commercialising and humanising it. Aiming to identify, shape, reinforce, and share best practices, learn what works from hosts’ and guests’ experiences, as well as keep abreast of trends to see where the industry is headed.

DMA Contact Centre Council Podcasts

Latest episodes of the podcast DMA Contact Centre Council Podcasts