CustomerX Therapy is a podcast that brings CustomerX Pros to the therapy couch. We will dive into topics around being a one person team, how to launch successful programs, overcoming challenges with sales, and many many more. With a bit of fun and advice from your two resident therapists; Dana and Kaily.
Latest episodes of the podcast CustomerX Therapy
- Creating a virtual user group strategy or the 4 C's of an Exceptional Customer Experience (Consistency, Communication, Community, Celebration) with Callie Rojewski
- The Role of Empathy in Customer Experience with Ashna Patel
- Customer Advocacy vs. Customer Marketing with Jennifer Susinski
- Fulfilling cross-functional needs through meaningful relationships with Advocates with James Lustenader from Planview
- Customer Value Led Growth with Markus Rentsch
- The Value of Advocacy Activities inclusion in the Customer’s Total Customer Lifetime Value with BT
- Energizing Communities to Drive Outcomes with Virtual Events with Morgan Pottruff
- Meet the CustomerX Therapists