Welcome to Churn Hacking; a Customer Success Podcast series, hosted by Daniel Nathan, Head of Customer Success at Powtoon, a visual communications platform. In this series we'll be speaking to Customer Success & Support leaders and inspirational speakers to understand their views and learn how they rose to prominent leadership positions in their careers. In these interviews we'll be discussing how they led Customer Success & Customer Support organisations, their views on the industry, and sharing some best practises that hopefully you can take away and implement in your roles to help your team run more efficiently & effectively. Welcome to Churn Hacking.

Latest episodes of the podcast Churn Hacking: A Customer Success Podcast

• Episode 11: Eric Kades, Founder at TextChat by JetSense
• Episode 10: Mike Sasaki, Global Head of Customer Success & Support at Mitek Systems
• Episode 9: Derek Pawsey, Head of Customer Journey at Wix.com
• Episode 8: Shannan Hanson, VP of Customer Success at ZPA (formerly Profitect)
• Episode 7: Lincoln Murphy, Customer Success Growth Expert, Consultant & Thought Leader
• Episode 6: Tom Ronen, Head of Customer Success at Monday.
• Episode 5: Rob MacAllister, Head of Customer Success at Filtered
• Episode 4: Daniel Goldfeld, VP of Global Customer Success at Perimeter 81
• Episode 3: Nuno Das Neves, Head of Customer Success at Safety Culture
• Episode 2: Abby Hammer, Chief Customer Officer at Churn Zero
• Episode 1: Boaz Arbel, VP Operations & Support at Logz.io