Episode Synopsis "Perfecting the Customer Experience"

In this weeks episode, Matt continues to share his journey in perfecting the customer experience at Civitas, including the packaging experience, customer experience with shipping, and how to connect with the customer after they've received their t-shirt.

Listen "Perfecting the Customer Experience"

More episodes of the podcast Building a DTC Brand

• A Week From Launch, and a Typo
• Product Arrives, Launch Nears, Money Squeezes
• The Motivation Behind the Brand
• Perfecting the Customer Experience
• Attention to Detail
• Making Ideas Come To Life
• A Itch That Needed To Be Scratched