No-shows and last-minute cancellations are more than annoying. They’re expensive, disruptive, and quietly erode the momentum of your clinic.In this episode, Dr. Jes walks you through how to build and enforce a cancellation policy that actually works… without shame, drama, or guilt. You’ll learn:• What no-shows really cost (emotionally and financially)• The 6 most common causes and how to fix them without confrontation• Exactly what your policy should include (with real examples from Dr. Jes’ clinic)• Scripts for kind but confident enforcement• When to extend grace and when it’s time to let a patient go→ Ready to rewrite your own policy? Download the No-Show & Cancellation Policy Builder!Have a question? Want to connect? Follow us on Instagram or add us on Facebook - or email us!

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