You can be the best acupuncturist in your city... but if the patient experience isn’t clear, cohesive, and confidence-building, people will still drop off.In this episode, Dr. Jes breaks down how to design a patient journey that supports retention, referrals, and results. From the first call to the final follow-up, every touchpoint teaches your patients how to trust you—or how to disappear.You’ll learn:Why consistency across your booking, treatment, and follow-up process builds credibilityHow to identify the “leaks” where patients quietly drop offAnd how to make the patient experience feel seamless, not salesy→ Don’t just hope patients complete their plan. Design the experience that makes it easy. Download the free worksheet “Patient Journey Map for Acupuncturists” to customize your own step-by-step strategy.Have a question? Want to connect? Follow us on Instagram or add us on Facebook - or email us!

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