What does it mean to apply an equity lens to designing and implementing new customer programs with the goal of closing the disparity gap? How are utilities like Austin Energy working to develop programs that best serve the community starting with addressing the most vulnerable communities first? This discussion focuses on lessons learned when designing and implementing programs that are community driven and customer focused, including Austin Energy’s innovative e-mobility program: EV’s for Everyone.Presenters:Keree Brannen, Equity & Inclusion Program ManagerAmy Atchley, Senior Lead EV Equity Program

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