Episode Synopsis "Episode 3 - Voice of the Customer with Freddy and Mary Martinez on Engaged Customer Experiences"

In episode three of the Voice of the customer, we host our FIRST couples cast.  In this episode, you get to hear what customer service means from people who have served their country, a fantastic experience on the Disney Cruise Line, and a mishap at Burger King that went south fast...oh, we also talk about the AFC East and the Bills-Patriots dynamic too!https://bpaquality.com/contact-center-quality-assurance-best-practices/voice-of-the-customer-podcast/#Disney #BuschGardens #Chick-fil-A #CX #customerexperience #VOC #callcenter #contactcenter #QA #customerenagement #employeeengagement #BurgerKing

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More episodes of the podcast Voice of the Customer

• Episode 5 - Voice of the Customer with Tyson Goeltz Reasonable Expectations & Trust
• Episode 4 - Voice of the Customer with Aarthi Gonela - EMPATHY
• Episode 3 - Voice of the Customer with Freddy and Mary Martinez on Engaged Customer Experiences
• Episode 2 - Voice of the Customer & the Simple things when it comes to Customer Experience & Getting Loyal Customers with guest Chris Drury
• Inaugural Episode - Voice of the Customer with Henry Scalfo and the VALUE of Communication