Episode Synopsis "Inaugural Episode - Voice of the Customer with Henry Scalfo and the VALUE of Communication"

Welcome to our first episode of Voice of the Customer, with our good friend Henry Scalfo.  This podcast talks to REAL customers voicing REAL opinions about the good and bad of their customer experiences.In this episode, we talk about the Moore Brothers Wine special service, a difficult doctor's office, and an Airbnb trip gone bad ... and the VALUE of Communication.All our episodes are quick, easy listens under 15 minutes, and chock full of insights into the minds of REAL customers...so, listen up and find out what your customers think!

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More episodes of the podcast Voice of the Customer

• Episode 5 - Voice of the Customer with Tyson Goeltz Reasonable Expectations & Trust
• Episode 4 - Voice of the Customer with Aarthi Gonela - EMPATHY
• Episode 3 - Voice of the Customer with Freddy and Mary Martinez on Engaged Customer Experiences
• Episode 2 - Voice of the Customer & the Simple things when it comes to Customer Experience & Getting Loyal Customers with guest Chris Drury
• Inaugural Episode - Voice of the Customer with Henry Scalfo and the VALUE of Communication