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Listen "Navigating Success in the Virtual Assistant World with Wendy Norman"
Episode Synopsis
Show Notes
Welcome to Season Two of Virtually Amazing Assistants!
In this episode, I chat with Wendy Norman, founder of Live Link Resource Limited, a virtual assistant company specializing in supporting private healthcare clinics.
Wendy shares her incredible journey from a varied career, including a stint in the Royal Navy, to establishing her successful business.
Despite living with rheumatoid arthritis, Wendy has built a thriving company that helps clinicians manage their practices more effectively.
Wendy discusses the importance of networking, the challenges of running a business while managing a chronic illness, and her strategies for stepping back from day-to-day operations. She also highlights the common challenges faced by private healthcare clinics, such as handling patient inquiries and adapting to a client-focused mindset.
Tune in for an inspiring conversation that underscores the resilience and determination required to succeed in the virtual assistant industry.
Timings
00:00 Introduction and Theme Song
00:46 Welcome to Virtually Amazing Assistants
01:02 Meet Wendy Norman
02:34 Wendy’s Career Journey
08:42 Transition to Virtual Assistance
16:20 Challenges and Triumphs
18:11 Recognizing the Need for Change
19:49 Building a Business Without Working In It
21:07 Networking and Expanding
22:19 Staffing Challenges and Solutions
23:49 Handing Over the Reins
24:34 Challenges in Private Healthcare
28:36 Valuing Your Services
31:16 Conclusion and Final Thoughts
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