Unlocking Leadership and Career Growth for Administrative Professionals with Helen Monument

10/09/2025 41 min
Unlocking Leadership and Career Growth for Administrative Professionals with Helen Monument

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Show Notes





In this episode of Virtually Amazing Assistants, Shelley engages in a captivating conversation with Helen Monument, an inspiring figure in the world of administrative professionals.
Helen shares her journey from a receptionist to founding Monumental Assistance and becoming a global thought leader in administrative roles.  
The discussion spans her extensive career, her passion for enhancing the profession, the creation of the Global Skills Matrix, and Helen’s involvement with the World Administrators Alliance.  
Additionally, Helen discusses her upcoming book, the A to Z of Leadership for Assistants, and offers valuable insights and tips for administrative professionals, emphasizing the importance of continuous learning and self-promotion. 
 
00:00 Introduction and Special Guest Announcement 
02:18 Helen Monument’s Career Journey 
03:52 Key Experiences and Skills 
08:08 Opportunities and Mentoring at Shell 
11:46 Founding Monumental Assistance 
18:17 Challenges and Adaptations During COVID-19 
20:51 Impact of COVID on Work and Training 
22:11 Introduction to the World Administrators Summit 
24:22 Formation of the World Administrative Alliance 
28:01 Challenges for Administrative Assistants 
35:06 The A to Z of Leadership for Assistants 
38:25 Final Thoughts and Tips for Assistants 





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