In this episode we welcome fellow coaches, Florence Hardy and Jessica Cowan, to talk about resolving conflict. Listen as each of us shares our individual preferences around conflict and how our strengths either help us resolve it, or sometimes get in the way. Avoiding conflict can mean staying silent when something needs to be said, so we stress the importance of perspective and using our voice, offering practical advice for one-on-one conversations. We also reflect on the manager’s role, not to fix the conflict, but to create space for resolution by setting clear goals, using their own talents to encourage open dialogue, and ensuring every voice is heard.KEY MOMENTS00:00 Introduction to Conflict01:09 Welcome Our Guests02:31 “The Why” & “The Stat”04:40 Personal Perspectives about Conflict12:30 Themes and Conflict Resolution30:21 Emotions as Data Points31:31 Encouraging Voices in Conflict42:32 Advice for New ManagersRESOURCES:The Myers Briggs research on workplace conflict Gallup Resource for ManagersOUR GUESTS:Florence Hardy @ The Talents LabLinkedIn | WebsiteFlorence’s CliftonStrengths Top 5: Input | Positivity | Connectedness | Includer | IdeationJessica Cowan @ Cowan ConsultingLinkedIn | WebsiteJessica’s CliftonStrengths Top 5: Developer | Responsibility | Individualization | Connectedness | Relator YOUR HOSTS: Jen Werner @ Jen Werner Coaching Facebook | LinkedIn | WebsiteJen’s Top 5 CliftonStrengths: Responsibility | Achiever | Belief | Deliberative | Activator Chad Ahern @ Talent and Teams Consulting LinkedIn | WebsiteChad’s Top 5 CliftonStrengths: Learner | Deliberative | Responsibility | Harmony | Analytical To learn more about CliftonStrengths talent themes.The opinions and insights we share on each CliftonStrengths theme are our own and are based on our understanding of Gallup’s Strengths-based development research. They are also informed by our unique work with our clients. Even though we are both Gallup Certified Strengths Coaches, the insights we share here are not formally vetted, approved, or endorsed by Gallup, Inc. Gallup®, CliftonStrengths®, and the 34 theme names of CliftonStrengths® are trademarks of Gallup, Inc. All rights reserved. Hosted on Acast. See acast.com/privacy for more information.

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