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Episode Synopsis "Episode 2"
Marty Ramos, Microsoft’s Chief Technology Officer for Retail, Consumer Products & Services, discusses with Tom Furphy & Kevin Coupe the “fire hose” of technology options available to retailers and how to prioritize among them. Ramos says it is all about BILL - basket size, inventory, labor, loss prevention - and making sure that technology addresses one or more of these issues. And, he talks about the retailers that are making the biggest, most innovative strides. Plus, Tom & Kevin talk about the challenges of “the last mile."
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