Episode Synopsis "EP 02 - Highly Satisfied Customers equals More Future Business with Richard Tubb"

The IT Business Growth Expert, Blogger, and Thought Leader Richard Tubb of Tubb Blog shares with us his insights when he was running his own MSP business. We covered marketing, overcommunicating to your customers, getting referrals, and demonstrating your appreciation for their business.  This episode is jam-packed with wisdom and actionable items that will help in your MSP business.  If you want to know more about Richard Tubb -- he has a weekly blog that goes out every Tuesday morning called MSP insights. Head on over to his blog www.tubblog.co.uk

Listen "EP 02 - Highly Satisfied Customers equals More Future Business with Richard Tubb"

More episodes of the podcast The Customer Satisfaction Project by Simplesat

• EP 05 - Eliminate What Doesn't Move the Needle with Gorgias' Chris Lavoie
• EP 04 - Why Marketing IS Customer Service? with Syncro's Crystal Henkle
• EP 03 - Prioritizing Customer Satisfaction as your Business Edge with Tier2Tech
• EP 02 - Highly Satisfied Customers equals More Future Business with Richard Tubb
• EP 01 - What Does Customer Satisfaction Mean to Us? with Pronto Founder Derek Brown
• The Customer Satisfaction Project - Trailer