Episode Synopsis "The Neuroscience of Customer Onboarding with Donna Weber (Founder, Springboard Solutions)"

In this episode, Jamie Cole (Chief of Staff, TaskRay) sits down with Donna Weber (Founder, Springboard Solutions) to discuss the neuroscience behind customer onboarding, how to approach customer issues psychologically and more.

Listen "The Neuroscience of Customer Onboarding with Donna Weber (Founder, Springboard Solutions)"

More episodes of the podcast The Customer Onboarding Podcast

• The Neuroscience of Customer Onboarding with Donna Weber (Founder, Springboard Solutions)
• Onboarding as a Value Accelerant with Shannah Van Winkle (Principal, Van Winkle Consulting)
• Understanding the Time to Value Equation with John Drinane (Sales Enablement Manager, Revenue River)
• Revolutionizing your Company Through Customer Obsession with Eric Berridge
• Why You Should Hire Both Technically-focused and Relationship-focused Customer Success Managers with Shannah Van Winkle
• How to Establish Value Through Onboarding Success with Bernie Kassar (Chief Customer Officer, Xactly)
• Designing a human-centric onboarding process with Stephen Poppe (Sr. Manager of CS, LabelInsight)
• Why Product and Onboarding Teams Should Collaborate with Ashvin Vaidyanathan (CCO, Gainsight)
• Why 70% of Churn Occurs Because of the Customer's First 90 Days with Dan Steinman (Chief Evangelist, Gainsight)
• The State of Customer Onboarding with Blakely Graham (CEO, TaskRay)
• Coming Soon - The Customer Onboarding Podcast with Jamie Cole (Chief of Staff, TaskRay)