Welcome to part two of our conversation with Kristen Hadeed on Stories from the River.  Host Charlie Malouf continues his conversation with Kristen Hadeed, author of Permission to Screw Up, diving into resilience, ownership, and courageous leadership. Kristen shares why it’s okay to have a short “pity party” after setbacks—but emphasizes the importance of moving forward and learning from mistakes. She introduces practical tools like the “resilience resume,” where human-centered leaders reflect on lessons learned from their own screw-ups in weekly meetings, creating a safe space for experimentation, growth, and risk-taking. The conversation explores how leaders can foster ownership and identity capital while helping team members find their “sweet spot” at work. Kristen highlights the value of embracing both rock star (deep specialist) and superstar (fast-growth, versatile) mindsets as careers evolve. She also explains the “1:3:1” method for collaborative problem-solving, where individuals present a challenge, three potential solutions, and their preferred option—boosting both idea quality and personal accountability. Kristen underscores the power of courageous conversations and shares her 24-hour rule for addressing tough issues, all designed to build trust, authenticity, and stronger teams. She closes with an invitation to her Human Leadership Program, a pay-what-you-can initiative that helps leaders grow through intentionality, self-compassion, and creating lasting impact. Additional Resources:  Kristen's Leadership Development Company Website - https://www.kristenhadeed.com   The Human Leadership Program by Kristen Hadeed - https://www.kristenhadeed.com/humanleadershipprogram   Permission to Screw Up by Kristen Hadeed - https://www.amazon.com/Permission-Screw-Up-Learned-Everything/dp/1591848296   Chief Joy Officer: How Great Leaders Elevate Human Energy and Eliminate Fear by Richard Sheridan - https://www.amazon.com/Chief-Joy-Officer-Leaders-Eliminate/dp/0735218226   The Defining Decade by Meg Jay - https://www.amazon.com/Defining-Decade-Your-Twenties-Matter/dp/0446561754   Radical Candor: Be a Kick-Ass Boss Without Losing Your Humanity by Kim Scott - https://www.amazon.com/Radical-Candor-Kick-Ass-Without-Humanity/dp/1250103509   What Got You Here Won’t Get You There by Marshall Goldsmith - https://www.amazon.com/What-Got-Here-Wont-There/dp/1401301304   Everybody Matters by Bob Chapman & Raj Sisodia - https://www.barrywehmiller.com/bobchapman/book   Watch the video on YouTube: https://youtu.be/ozBEpYK1V1o   Visit https://www.storiesfromtheriver.com for more episodes.   Broad River Retail brought this show to you. Visit https://BroadRiverRetail.com       Follow us on LinkedIn: https://www.linkedin.com/company/broad-river-retail   

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