Are you creating customer confusion by casually using unfamiliar acronyms? OMOQ #81

29/07/2025 0 min Episodio 81
Are you creating customer confusion by casually using unfamiliar acronyms? OMOQ #81

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Episode Synopsis

Using acronyms can often sound like cryptic, mumbo-jumbo to the customer ear.Perhaps it is time to exchange unfamiliar acronyms with names, and descriptionsthat customers can actually understand, and relate to?Support the show

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