Listen "Does your company unnecessarily charge customers for mistakes you make? OMOQ #91"
Episode Synopsis
Do you charge customers for warranty, shipping and handling? If so, are you sure that’s the way you wanna do things? When customers pay for mistakes they didn’t make, they usually disappear into thin air. Think about it! Do you really want to partake in this upside down behavior?Support the show
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ZARZA We are Zarza, the prestigious firm behind major projects in information technology.