SaaS Therapy

Por: BrainStorm
Get comfy. It's time for "SaaS Therapy," with industry veterans Todd Kirk and Casey Trujillo – the podcast for customer-facing teams in SaaS. Casey and Todd leverage their experience working between software vendors and their clients to help you master your SaaS customer relationships. They dig into the complexities of client relationships, offer expert insights, and share proven strategies for overcoming common challenges. It's not just a podcast—it's a masterclass in nurturing and enhancing your SaaS customer connections.


115 episodios disponibles

Latest episodes of the podcast SaaS Therapy

Mostrando página 6 de 6

SaaS Metrics: Why MAU isn't the silver bullet and where to look instead 02/04/2024
Check-in: Rethinking the Customer Education experience 29/03/2024
"Is it time for an LMS revolution?" with Ashley DeKerlegand, Director of Customer Education @ Quickbase 26/03/2024
Check-in: Practicing golden questions & golden silence with customers 22/03/2024
Golden questions & golden silence: Using questions to build more focused client relationships 19/03/2024
Check-in: Mapping the new funnel with Justin Edwards, SVP of Revenue @ Mercato Partners 15/03/2024
Taking control of the broken funnel with Justin Edwards, SVP of Revenue @ Mercato Partners 12/03/2024
Check-in: Using MEDDPICC to keep a pulse on retention health 08/03/2024
Why clients buy vs. why they renew - using MEDDPICC to keep up with clients' evolving needs 05/03/2024
Check-in: Highlights from our conversation with Tim Hill, Director of CS @ Gong 01/03/2024
How key personas are helping Gong increase GRR by 25% with Tim Hill, Director of CS @ Gong 27/02/2024
Check-in: Highlights of our conversation with Maranda Dziekonski, SVP of CS @ Datasembly 23/02/2024
"Is CS thriving or dying?" with Maranda Dziekonski, SVP of CS @ Datasembly 20/02/2024
Why SaaS Therapy? 13/02/2024
Building the new QBR 12/02/2024
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