Listen "Check-in: Using MEDDPICC to keep a pulse on retention health"
Episode Synopsis
Our Friday re-cap of MEDDPICC, the framework for understanding and predicting the likelihood of a sale or renewal. Today, Casey reminds listeners of the key parts of MEDDPICC and how to start putting the framework into action.
Takeaways
MEDDPICC is a methodology to help customer success managers and sales reps understand the likelihood of customer renewal.
Champions within customer organizations are crucial for fighting for renewal or purchase.
Criteria for identifying a champion include access to the economic buyer, respect and influence within the organization, active selling on your behalf, and a personal interest in your software.
Listeners are encouraged to evaluate their customer relationships and improve them.
Resources
Connect with Casey
Connect with Todd
Visit the show page
Get to know BrainStorm
Credits
Show direction: Debra Wilson
Show design: Kensie Smith
Takeaways
MEDDPICC is a methodology to help customer success managers and sales reps understand the likelihood of customer renewal.
Champions within customer organizations are crucial for fighting for renewal or purchase.
Criteria for identifying a champion include access to the economic buyer, respect and influence within the organization, active selling on your behalf, and a personal interest in your software.
Listeners are encouraged to evaluate their customer relationships and improve them.
Resources
Connect with Casey
Connect with Todd
Visit the show page
Get to know BrainStorm
Credits
Show direction: Debra Wilson
Show design: Kensie Smith
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